![[Image: Canadian 2 for 1 Pizza]](/assets/images/logo.png "Canadian 2 for 1 Pizza"){kind=logo}
Frequently Ask Question
- Cancelation depends on the restaurant you place the order with.
- Give us a call at +65 6241 0241 and we will help you to cancel your order.
- Just give us a call at +65 6241 0241 and we can change your order for you.
- However if the delivery has been discharged already, no changes can be made.
- There may be times when a mistake has been made and items from your order are missing when the delivery is made. If possible, you should go through your delivery with the driver to confirm the correct items have been delivered. If something is missing, you can contact us and we can contact the takeaway on your behalf as soon as possible so the takeaway can be given the opportunity to resolve the problem. You can contact us at +65 6241 0241
- On rare occasions. there may be a problem with the system and you do not receive your confirmation email informing you that your order has been received. Most often in this case the order has gone through and it is just a problem with the email not getting through to you. However to be sure, it is best to contact us so we can check your order for you and confirm that it has gone through. You can contact us at +65 6241 0241
- Canadian 2 for 1 Pizza provides an easy way for you to order your takeaways online, we are not responsible for the preparation/cooking/delivery of the food. If you are unhappy with the quality of the food, you can contact us and we can contact the takeaway on your behalf to inform them of your dissatisfaction, and to see what they will offer you in compensation. You can contact us at +65 6241 0241
- If for any reason you are due a refund from Foodpanda, the money will be credited back to you within 3-5 working days from the processing date.
- You can contact our customer care department at +65 6241 0241.
- You can contact our customer care department at +65 6241 0241.
- Yes, we have Mandarin-speaking customer care agents.
- You will receive a confirmation email and a SMS from us, stating the delivery time of your order so you will be able to arrange for someone to be home when the delivery man comes by. Unfortunately, redelivery is not possible.
- If an order is cancelled by Canadian Pizza, we will refund the full order amount back within 24 hours online through Paypal. If an order is cancelled by the customer, we will reimburse the money online within 24 hours on a case to case basis.
- Yes of course! You can order beverages too
- You will receive a confirmation email from us, stating the orders you have selected and the time it will take to be delivered to you. We will also send you a SMS to keep you updated once the restaurant has confirmed your order.
- Our website is secure and uses the latest technology to encrypt your information. We have a customer care department that makes sure every order goes out to the restaurant correctly so, no fear, we will take good care of your internet order.
- We accept cash on delivery and also online paypal payments for selected restaurants. Soon we will have online payments for all restaurants.
- Depends on the number of orders and the distance from the restaurant to your delivery address. Once your order has been processed, we will send you a SMS regarding your confirmation and expected delivery time.
- We will do all we can to help you; you can contact us and we can contact the takeaway on your behalf as soon as possible to investigate. Give us a call or drop us a line and we will try to help you out.
- Yes we will deliver during heavy rain also.
- We will do all we can to help you; you can contact our customer care department who will investigate on your behalf. You can contact us at +65 6241 0241
